H.O, Komalapuram Road, Aryad South, Alappuzha, Alappuzha, Kerala, 695584
Alleppey Parcel Service faces heavy criticism for poor customer service, rude staff, and hidden charges. Many customers report damaged goods and long delays. While some find the rates cheap, the overall consensus is negative due to the lack of professionalism and poor handling of parcels.
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Avoid sending fragile items; the handling is reported to be very rough.
✓ What Works Well
✗ Areas to Improve
Train your staff on how to talk to customers.
Stop charging extra for loading/unloading.
Improve the parcel handling quality.