Blue Dart Express Limited
Logistics · Courier Service

Blue Dart Express Limited

Annakampadam Sagar Tourist Home Building, Calicut Rd, Edappal, Malappuram, Kerala, 679576

Google Maps Updated: 23 May 2026
Authenticity Score: 85/100
About

Customers are deeply frustrated with the local branch. Many report that delivery agents fail to attempt delivery, often marking items as delivered without visiting. Communication is a major pain point, with no working contact numbers provided. While a few users mention fast service, the majority feel the staff is irresponsible and unhelpful. It is a classic case of poor last-mile management.

Our Review Process
20
Most Relevant
13
Newest
17
Highest rating
20
Lowest rating

We analyze 70 public reviews for Blue Dart Express Limited using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Reliability 25/100
Speed 40/100
Pro Tip

If you cannot find the office, ask local shopkeepers opposite the Edappal Hospital.

Last-mile delivery: Poor
Communication: Non-existent
Pros & Cons

✓ What Works Well

  • Fast delivery when it actually happens
  • Polite staff in rare instances
  • Central location

✗ Areas to Improve

  • No delivery attempts made
  • Inconsistent communication
  • Hard to locate office
Frequently Asked Questions
  • Why is my parcel marked delivered when I didn't receive it?
  • What is the correct contact number for the Edappal branch?
  • Why do I have to collect my own courier?
User Feedback

Stop marking parcels as delivered without visiting.

Provide a working phone number.

Improve staff accountability.