Indian Institute of Technology, Kharagpur, H M C Office, near Rani Lakshmibai hall, Kharagpur, West Bengal, 721302
This branch is heavily criticized for poor delivery practices. Many users report that parcels are marked as 'out for delivery' but never arrive, and staff often ask customers to pick up parcels from the office. Communication is a major issue, with many complaints about unanswered calls and wrong contact numbers.
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If you are expecting a parcel, try to visit the office directly if you don't receive a call, as home delivery is often unreliable.
✓ What Works Well
✗ Areas to Improve
Worst courier service
Staff is uncultured
Misleading information