DTDC changanacherry
Bus Stand Complex, No 2, opposite Abhinaya Theatre, Perunna, Changanassery, Kerala, 686102
This DTDC branch receives heavy criticism for poor delivery standards and rude staff. Many customers report that the branch fails to deliver to their doorstep, forcing them to visit the office. Communication is a significant issue, with many users stating that calls go unanswered. While a few customers had a positive experience, the general consensus is one of frustration and dissatisfaction.
We analyze 59 public reviews for DTDC changanacherry using our data models and filter out spam to highlight only authentic feedback.
If you are expecting a parcel, track it closely and be prepared to visit the bus stand office yourself to collect it.
✓ What Works Well
- Convenient location inside the bus stand
- Some staff are helpful when approached directly
- Fast delivery for some users
✗ Areas to Improve
- Rude and unprofessional staff
- No home delivery in many cases
- Poor phone responsiveness
- Why is my parcel not being delivered to my home?
- Is there a way to reach the staff by phone?
- Why is the status updated as 'delivered' when I haven't received it?
The service is a total mess; avoid if possible.
Staff behavior is very disappointing.
Don't expect a call back if you have an issue.
