Logistics · Courier Service
Ecom Express Pvt Ltd
43XV+9QF, Kiul, Bihar, 811311
Google Maps
Updated: 23 May 2026
Authenticity Score: 65/100
About
The feedback here is quite rough. Many customers are frustrated with delayed deliveries and poor communication. Some report having to visit the warehouse themselves to pick up parcels. While a few had a decent experience, the general vibe is that the service needs a major overhaul to be reliable.
Our Review Process
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We analyze 69 public reviews for Ecom Express Pvt Ltd using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Reliability
35/100
Speed
30/100
Pro Tip
If your parcel is urgent, try to track it daily and call the local office early.
Delivery: Unreliable
Support: Poor
Pros & Cons
✓ What Works Well
- Peaceful location
- Computerized tracking
- Some staff are helpful
✗ Areas to Improve
- Severe delivery delays
- Rude staff behavior
- Poor last-mile connectivity
Frequently Asked Questions
- Why is my parcel delayed?
- Do I have to pick it up myself?
- Is there a contact number?
User Feedback
Delivery is often late
Staff needs better training
Warehouse pickup is inconvenient