Logistics · Courier Service
Ecom Express Pvt. Ltd.
Rina Rd, Shibtali, Balurghat, West Bengal, 733101
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Updated: 23 May 2026
Authenticity Score: 70/100
About
Ecom Express in Balurghat is generally well-regarded for its fast delivery and active staff. Most customers are satisfied with the service, noting that the delivery boys are efficient. However, there are some complaints regarding customer service behavior and occasional order mix-ups.
Our Review Process
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Most Relevant
7
Newest
20
Highest rating
8
Lowest rating
We analyze 55 public reviews for Ecom Express Pvt. Ltd. using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Reliability
75/100
Speed
85/100
Pro Tip
The staff is generally helpful, but specific individuals like Suman Sir are noted for better service.
Delivery Range: Up to 25km
Service Speed: Express
Pros & Cons
✓ What Works Well
- Fast delivery
- Active delivery staff
- Good service in nearby areas
✗ Areas to Improve
- Occasional rude behavior
- Order mix-ups
- Inconsistent customer service
Frequently Asked Questions
- Do they deliver within 25km?
- How to handle a wrong product delivery?
- Are they better than other couriers in the area?
User Feedback
Keep up the fast service.
Improve the public relationship skills of the staff.
Suman Sir is very helpful.
Quick Info
- Category Logistics
- Neighborhood Balurghat
- City Balurghat
- State West Bengal
- Postcode 733101
- Country India
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