VWC3+M76 ALF INSTITUTE, Dangerpora, Pulwama, Jammu and Kashmir, 192301
Customers are deeply frustrated with this hub. The common complaint is that parcels are marked as out for delivery but never arrive, or staff force customers to visit the office for pickup. Communication is poor, with agents often ignoring calls or providing conflicting excuses. Many feel the service is unreliable and lacks basic accountability. It is a spot on example of poor last-mile management.
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Avoid using this hub for urgent or high-value items as the risk of non-delivery is high.
✓ What Works Well
✗ Areas to Improve
Staff forces self-pickup
Delivery agents are rude
Tracking status is misleading