Kapils Salon - Dombivali East
2-46,47, 2nd Floor, Xperia Mall, Lodha, Palava, Kalyan - Shilphata Rd, Thane, Maharashtra, 421204
Customers are split. Many love the skilled stylists like Heena and Atmaram, praising their professional touch and helpful advice. However, a significant number of people feel the salon is just a money-making machine. Complaints about aggressive upselling, long wait times, and inconsistent service quality are common. It seems like a hit-or-miss spot depending on who you get.
We analyze 77 public reviews for Kapils Salon - Dombivali East using our data models and filter out spam to highlight only authentic feedback.
Ask for specific senior stylists by name to avoid the hit-or-miss experience with newer staff.
✓ What Works Well
- Skilled stylists like Heena and Atmaram
- Clean and modern ambience
- Good membership offers
✗ Areas to Improve
- Aggressive product upselling
- Inconsistent service quality
- Long wait times
- Is the membership worth the price?
- Which stylist is best for curly hair?
- Do they sanitize equipment properly?
Staff needs to stop pushing products constantly.
The facial was relaxing and worth it.
Wait times are frustrating even with appointments.
- Category Personal Care
- Neighborhood Dombivli East
- City Thane
- State Maharashtra
- Postcode 421204
- Country India
