G685+WF7, Railway Station, Thrissur, Kerala, 680021
The Railway Parcel Office in Thrissur is notorious for poor service, rude staff, and lack of transparency. Customers frequently report damage to goods, extra charges by porters, and a general lack of professionalism. It is often considered a last resort for shipping.
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If porters demand extra money, file a complaint with the railway toll-free number (139) immediately.
✓ What Works Well
✗ Areas to Improve
Improve staff behavior
Stop the porter scams
Better communication needed