VRL Logistics Ltd - Hoodi
89, 7th Cross, T.Govindappa Complex, Behind Brindavan Motors, B.Narayanapura, Bengaluru, Karnataka, 560016
Customers are largely frustrated with this branch. The most common complaints involve poor communication, unresponsive phone lines, and unprofessional staff behavior. While some users report a quick, hassle-free experience, many others face significant delays and hidden charges. The location confusion is a recurring issue, as the office has reportedly shifted without proper updates.
We analyze 74 public reviews for VRL Logistics Ltd - Hoodi using our data models and filter out spam to highlight only authentic feedback.
Always carry a physical Aadhar copy; they often refuse to print documents on-site.
✓ What Works Well
- Quick service for some
- Safe parcel handling when successful
- Spacious facility
✗ Areas to Improve
- Unresponsive phone support
- Rude and unprofessional staff
- Frequent location confusion
- Is this office still open at this location?
- Why is no one picking up the phone?
- What documents are required for collection?
Staff needs better training on customer interaction.
Update the location on Google Maps immediately.
Stop charging extra for loading/unloading.
